What types of furniture do you offer?

Adhunika Furnitures specializes in:

  • Café & Restaurant Furniture
  • Hotel Furniture (Lobby, Rooms, Banquet, Resort)
  • School & Institutional Furniture
  • Bar & Lounge Furniture
  • Office & Corporate Furniture
  • Residential Furniture
  • Custom-Made & Project-Based Furniture

We primarily cater to B2B clients, hospitality brands, institutions, and bulk project
requirements across India.

Do you handle complete hotel, café, or turnkey furnishing projects?

Yes.

We provide:

  • Layout & design coordination
  • Custom manufacturing
  • Bulk production
  • Delivery logistics
  • Installation support (where applicable)

We specialize in turnkey hospitality and commercial furnishing projects.

Do you offer customization?

Yes. You can customize:

  • Size & dimensions
  • Material
  • Finish / polish
  • Fabric / upholstery
  • Color
  • Structural design modifications

Custom-made products are manufactured specifically as per approved specifications and are
generally non-returnable.

How can I place an order?

Orders can be placed:

  • Through our website
  • Via phone or WhatsApp
  • By contacting our sales/project team

Bulk and project clients will receive a formal quotation and confirmation before order
processing.

Can I cancel my order?
  • Orders can be cancelled within 24 hours for a full refund.
  • After 24 hours, a 30% cancellation charge may apply.
  • Custom-made or dispatched orders are not eligible for cancellation.
What is the delivery timeline?

Standard delivery time: 10–25 business days, depending on:

  • Product type
  • Customization
  • Order quantity
  • Delivery location

For bulk/project orders, timeline is mentioned in quotation.

Delivery timelines are estimates and may vary due to logistics or external factors.

How do I track my order?

You can track your order by:

  • Contacting our support team
  • Checking updates shared via WhatsApp/email
  • Coordinating with your assigned sales executive

Order status updates include:

  • Order Confirmed
  • Production Stage
  • Dispatch Ready
  • Out for Delivery
  • Delivered
What happens after dispatch?

Once your order reaches your city:

  • Our delivery team may contact you
  • Delivery scheduling will be coordinated
  • Installation (if applicable) will be scheduled
What if my delivery is delayed?

While we aim for timely delivery, delays may occur due to:

  • High production volume
  • Logistics issues
  • Weather or transport disruptions

In such cases, our support team will update you with revised timelines.

What should I do if I receive a damaged product?

You must:

  • Record a continuous, unedited unboxing video
  • Show sealed package condition
  • Show complete unboxing
  • Show product clearly from all angles
  • Include date & time stamp

Report within 24 hours of delivery.

Claims without valid unboxing video may not be accepted.

Assessment is completed within 48 hours.

What if I receive the wrong product?
  • Inform within 24 hours
  • Share valid unboxing video
  • After verification, replacement or appropriate resolution will be provided
What is your return & refund policy?

Returns are accepted only for:

  • Damaged products
  • Manufacturing defects
  • Incorrect product delivery

Conditions:

  • Must report within 24 hours
  • Product unused & in original packaging
  • Valid unboxing proof required

Refund timeline: 7–15 business days after approval

Custom-made products are generally non-returnable.

Do your products come with warranty?

Yes. Selected products include a 12-month limited warranty covering:

  • Manufacturing defects
  • Workmanship issues under normal usage

Warranty terms vary by product category.

What is not covered under warranty?

Warranty does not cover:

  • Natural wear & tear
  • Scratches, dents, misuse
  • Water/sunlight damage
  • Upholstery wear
  • Seasonal wood expansion
  • Unauthorized repairs
  • Pet/child damage
  • Minor dimensional variations

Warranty may become void if product is relocated without approval.

What payment methods do you accept?

We accept:

  • Credit Cards
  • Debit Cards
  • Net Banking
  • UPI
  • Wallet Payments
  • NEFT / RTGS

All transactions are processed in INR.

Is my payment information secure?

Yes.

We do not store card or banking details.

All transactions are processed through secure, encrypted payment gateways.

Can I change billing or shipping details after order?

Changes may be possible before dispatch.

Please contact our support team immediately for assistance.

What is the governing jurisdiction?

All disputes are subject to Jaipur, Rajasthan jurisdiction under Indian law.